{"id":3,"date":"2022-04-03T17:57:42","date_gmt":"2022-04-03T15:57:42","guid":{"rendered":"https:\/\/www.otwo.co.za\/?page_id=3"},"modified":"2026-08-20T13:47:26","modified_gmt":"2026-08-20T11:47:26","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.otwohotels.com\/he\/terms-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Notice<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

We wish to inform you that there may be construction work taking place near our hotel. We apologise for any noise disturbances which you may experience during this time.<\/p>

Despite the possibility of construction work, we assure you our team is fully committed to providing you with the best possible experience during the course of your stay with us. For more information or concerns, please feel free to reach out to us. Please note that the cancellation policy you booked on your reservation will still apply as reserved.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

\u05ea\u05e0\u05d0\u05d9\u05dd \u05d5\u05d4\u05d2\u05d1\u05dc\u05d5\u05ea<\/h2>\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t

1. General<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

These Terms & Conditions apply to all accommodation reservations and stays at O’Two Hotels.By making a reservation, checking in or staying at the hotel, guests acknowledge that they have read, understood and accepted these Terms & Conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

2. Rates<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

All rates are quoted in South African Rand (ZAR).<\/p>

Rates include VAT at the prevailing statutory rate unless otherwise stated.<\/p>

Rates are quoted per room, per night.<\/p>

Rates are subject to availability and may change without prior notice until a reservation has been confirmed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

3. Payment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

The hotel reserves the right to pre-authorise or charge the credit card provided to guarantee the reservation.<\/p>

Unless otherwise agreed:<\/p>

  • Full payment must be received prior to arrival or upon check-in, depending on the rate booked. Additional charges incurred during the stay are payable upon departure.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t

    4. Amendments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    Changes to reservations are subject to availability and applicable rate differences.<\/p>

    Reservations made through Online Travel Agencies (OTAs) must be amended through the original booking platform.<\/p>

    Early check-in and late check-out are subject to availability and may incur additional charges.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t\t

    5. Occupancy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    Only registered guests may occupy the room.<\/p>

    Maximum occupancy limits must be observed at all times.<\/p>

    The hotel reserves the right to refuse additional occupants who exceed the permitted room capacity.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t\t

    6. Children<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    Children under the age of 12 years must be supervised by a responsible adult at all times while on the hotel premises. Parents and guardians are responsible for the safety, behaviour and wellbeing of their children. The hotel accepts no liability for injury, loss or damage resulting from inadequate supervision. Additional bedding or cots are subject to availability and may incur an additional charge. Room occupancy limits apply.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t\t

    7. Guest Conduct<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    Guests are expected to conduct themselves in a respectful manner.<\/p>

    The hotel reserves the right to refuse accommodation or require guests to leave without refund where behaviour:<\/p>

    • Endangers others<\/li>
    • Causes damage<\/li>
    • Creates excessive disturbance<\/li>
    • Breaches South African law<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t\t

      8. Smoking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t

      O’Two Hotels is a non-smoking hotel except in designated smoking areas.<\/p>

      Smoking in guest rooms or non-designated areas may result in a deep-cleaning fee and any associated damages being charged to the guest.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

      \n\t\t\t\t\t

      9. Damage & Loss<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t

      Guests are responsible for any damage, loss or excessive cleaning resulting from their stay.<\/p>

      The hotel reserves the right to recover reasonable repair, replacement or cleaning costs from the registered guest.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

      \n\t\t\t\t\t

      10. Parking & Valet<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t

      Parking & Valet is provided subject to availability.<\/p>

      Vehicles and their contents remain at the owner’s risk.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

      \n\t\t\t\t\t

      11. Force Majeure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t

      The hotel shall not be liable for failure to perform its obligations where prevented by events beyond its reasonable control, including but not limited to natural disasters, government restrictions, power failures, pandemics or civil unrest.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

      \n\t\t\t\t\t

      12. Privacy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t

      Guest information is collected and processed for reservation, operational and legal purposes in accordance with applicable South African privacy legislation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

      \n\t\t\t\t\t

      13. Governing Law<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t

      These Terms & Conditions shall be governed by the laws of the Republic of South Africa.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Notice We wish to inform you that there may be construction work taking place near our hotel. We apologise for any noise disturbances which you may experience during this time. Despite the possibility of construction work, we assure you our team is fully committed to providing you with the best possible experience during the course […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":30,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_titles_title":"Terms and Conditions | O'Two Hotel","_seopress_titles_desc":"The standard terms and conditions for the O'Two Hotel.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"terms and conditions","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.otwohotels.com\/he\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.otwohotels.com\/he\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.otwohotels.com\/he\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.otwohotels.com\/he\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.otwohotels.com\/he\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":0,"href":"https:\/\/www.otwohotels.com\/he\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.otwohotels.com\/he\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}